Jim is very easy to work with and was able to take some high-level technical inputs, understand our architecture, and develop a spec we could quickly get to customers.
—Lee Hirsch, Pixim
Jim Gardner and his team of writers have supported me for over a decade at AKT and the Solar Business Group at Applied Materials. Jim is extremely loyal and honest. He and his team have consistently been willing to quickly adopt projects with aggressive schedules. Phoenix Technical Publications has been one of the most professional writing vendors I have ever worked with. Jim and his staff writers never complain even when they are provided with seemingly impossible tasks, and they are willing to work with their customers even through difficult times. They provide great quality for the dollar in comparison to other vendors, which is difficult to quantify but is quite noticiable if you compare their work with that of some other writers. Jim has supported the company's initiatives even when they involved training overseas writers which potentially could have negatively impacted his business. Of course, his writers could not be replaced. A blend of technical and publication knowledge with positive thinking and integrity yields for a successful writing team. Jim and his staff writers integrated well with other consulting professionals to make up a world-class publication department. I am forever thankful for the contributions of Jim and his staff over the years to my projects.
—Carol Wong, Applied Materials